Online Reputation Management
In this age of instant access
Your potential customers can size you up in an instant. Online reputation management allows you to monitor and regulate the perceived value of your brand through customer reviews and feedback. With ORM, you get more reviews from satisfied customers on the platforms that matter most to your business.
Why You Need Online Reputation Management
Online reputation management is a core element of customer service and can directly impact your success or failure as a business.
The court of public opinion dominates and drives the perceived value of your business within a community or niche. People are paying attention to what you’re doing online.
It’s you vs the competition, and if your reviews and responses aren’t outstanding, or if you have fewer than your competition, the customer will write you off before you even get a chance.
I already have good reviews
That’s always great to hear, but you can’t go wrong when you focus on getting more reviews from satisfied customers and learning valuable feedback about what’s not working. Reviews are the social currency you need to really stand out.
Universal life advice: K.I.S.S.
“Keep it simple, stupid.” I’m sure you’ve heard this handy piece of advice before. It sticks, in its somewhat rude and cheeky tone. There’s a silliness in the wisdom that always reminds us to – you guessed it – keep things light and simple.
ReviewLead makes online reputation management simple. Most people don’t leave reviews for one of three reasons:
- They don’t have time to go find you online and leave a review
- They don’t know how to leave a review
- They don’t remember
This platform addresses all three of those problems.
How it Works
Step 1: Get a free online reputation analysis.
Step 2: Schedule a call with me, Rachael, to go over the report and see the platform.
Step 3: Get your seat on the platform. You’ll still get the report if you don’t get a seat!
Step 4: Provide the artwork to brand your ReviewLead landing page.
Step 5: Add review buttons to your email signatures, email marketing templates, POS, and your website.
Step 6: Upload your first list of customers!
You’ll receive instant notifications whenever a customer leaves a review or provides you with private feedback. You’ll also get monthly automated online reputation management reports to help you keep track of your progress.
Create a Powerful Word-of-Mouth Engine
Grow, improve, or enhance your online reputation.